Hello everyone, at the spring meeting a few weeks ago, the board shared about the presentations from FTNN that took place at IFMSS in Cabo. Someone mentioned that they presented on the "importance of the first call." I would love to be able to see that presentation, or that paper to share with my team. We discuss the importance of our intake calls a lot, and I think this would be a nice reinforcement. Could someone share who presented that topic so I can reach out?
Thanks so much!